Careers at Ocunapse

Ocunapse is a thriving IT provider that serves a gamut of world-class solutions. We seek talented and passionate individuals to be a part of our diverse group of highly competent IT professionals.Together, we look ahead to what’s next. We spearhead innovations and technological breakthroughs to empower businesses in an ever-evolving digital landscape.

Key Responsibilities:-


1. Prospecting and Lead Generation:


• Identify potential clients through various channels such as cold calling, networking, referrals, and online research.


• Qualify leads to ensure they align with the company's target customer profile.


2. Client Engagement:

• Conduct initial meetings or presentations to understand the client's requirements and present relevant products or services.


• Build and maintain strong, long-lasting customer relationships.


3. Product Knowledge:


• Develop a deep understanding of the company's products or services, including their features, benefits, and competitive advantages.


• Stay updated on industry trends and market conditions.


4. Sales Strategy:


• Develop and execute effective sales strategies to meet or exceed sales targets.


• Collaborate with the sales team and other departments to optimize the sales process.


5. Proposal and Contract Negotiation:


• Prepare and present proposals to clients, addressing their specific needs and showcasing the value of the company's offerings.


• Negotiate contracts, terms, and conditions in alignment with company policies.


6. Sales Documentation and Reporting:


• Maintain accurate and up-to-date records of sales activities, including customer interactions, transactions, and follow-ups.


• Generate regular reports on sales performance, forecasts, and market trends.


7. Market Research:


• Conduct market research to identify new business opportunities, potential partners, and emerging trends.


• Provide feedback to the marketing and product development teams based on customer insights.


8. Customer Feedback and Support:


• Act as a liaison between the customer and internal teams, ensuring customer feedback is communicated and addressed appropriately.


• Provide exceptional post-sales support to ensure customer satisfaction and retention.


9. Continuous Learning and Development:


• Stay updated on industry best practices and sales techniques through workshops, seminars, and self-directed learning.



Qualifications:


• Bachelor's degree in Business, Marketing, or a related field (preferred).


• Proven track record of meeting or exceeding sales targets.


• Strong communication, negotiation, and interpersonal skills.


• Excellent organizational and time management abilities.


Experience:


• Experience in Sales and preferably in IT Industry.



Job description:



• Conceptualize, develop, implement, and monitor marketing and communications plans, programs, and spending, in support to achieve portfolio and product(s) objectives for the Company.


• Contribute to business planning at the top executive level to develop sales strategies and plans that are consistent with the organisation’s overall mission, vision, and long-term objectives.


• Collaborate with sales and marketing functions to identify market opportunities and develop solutions to improve the revenue for the Company.


• Fully in charge of the Sales, Marketing and Business Development portfolio of the Company.


• Understand, anticipate, and shape customer needs and use fact-based research to identify market opportunities and drive the team towards it.


• Monitor business performance, conduct robust data analysis and regular internal and external stakeholder engagements.


• Provide insights and action plans on sales ambition, current performance, risks and opportunities, and resourcing, in a timely manner.


• Build business relationship with key stakeholders and ensure that all marketing activities comply with relevant company policies and operational excellence.


• Handle leads negotiations and overcomes and resolves objections for deal closure.


• Manages complex sales cycles and multiple engagements simultaneously.

• Oversee the overall sales budget; monitor the cost and effectiveness of sales activities to optimise resources.


• Develop pricing and discount strategies to maximise sales revenue for the Company.


• Identifying new business opportunities through market research and analysis, networking, and building relationships with existing and potential clients.


• Collaborating with other departments closely, to ensure that sales strategies are aligned with the client's overall business objectives.


The Technology Consultant will help drive the growth of the Company’s business and grow the client pool. She/he will work close with senior management, project team, technology experts to develop a customized solution for the clients.


Key Responsibility:

·        Capture client's business process and context precisely and concisely in short period of time.

·        Analyse clients’ business and problems, conduct relevant research proactively to deepen understanding.

·        Provide inputs on client needs and recommend solution options.

·        Prepare viable solution for the client with strong sense of business case.

·        Propose delivery approach for the technology solution considering priorities and dependencies.

·        Work towards growing the Company and client relationships and help to shape the deal with the clients and develop compelling proposals.

·        Assess emerging technologies by continuously monitoring the relevant industry and technology trends to ensure further development of the Company’s capabilities.

·        Advise clients on the best technology solutions to meet their needs, considering factors like budget, scalability, and compatibility.

·        Collaborate with clients to develop long-term technology strategies aligned with their business objectives, such as adopting emerging technologies.


Qualifications:

·        Bachelor's degree in Computer Science, Information Technology, or related field.

·        Proven experience working as a technology consultant or in a similar role.

·        Strong technical skills with proficiency in various software, systems, and programming languages.

·        Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.

·        Project management experience, with the ability to manage multiple tasks and priorities simultaneously.




SALES SUPPORT SPECIALIST


The Sales Support Specialist is responsible for providing comprehensive assistance to the sales team to ensure smooth and efficient operations. This role involves performing various administrative tasks, handling customer inquiries, preparing sales documents, and supporting sales representatives in achieving their targets. The Sales Support Specialist serves as a key point of contact for both internal and external stakeholders, contributing to the overall success of the sales department.


Key Responsibilities:


·        Assist sales representatives in managing their schedules, coordinating appointments, and preparing materials for client meetings and presentations.

·        Assist the sales team with administrative tasks, such as data entry, order processing, and filing, to streamline sales operations.

·        Qualify leads based on predefined criteria, such as budget, timeline, and decision-making authority, to determine their suitability as potential customers.

·        Collaborate with the sales team to develop targeted outreach strategies and messaging tailored to specific market segments or customer personas.

·        Follow up with leads in a timely manner to nurture relationships, answer inquiries, and schedule appointments or product demonstrations for the sales team.

·        Respond to customer inquiries via phone, email, or online channels in a timely and professional manner, providing accurate information and resolving issues effectively.

·        Coordinate with internal departments, including logistics, finance, and marketing, to ensure timely fulfilment of customer orders and address customer needs.

·        Prepare sales-related documents, such as quotes, contracts, and proposals, ensuring they are accurate, complete, and compliant with company policies.

·        Maintain customer records and update information in the system, ensuring data accuracy and consistency.

·        Assist in the organization of sales events, trade shows, and promotional activities, including coordinating logistics, preparing materials, and providing on-site support as needed.

·        Monitor inventory levels and communicate with the warehouse or fulfilment centre to ensure availability of products for sale.

·        Compile and analyse sales data, prepare reports, and track key performance indicators (KPIs) to assess sales performance and identify areas for improvement.

·        Collaborate with the sales team to develop and implement process improvements and best practices to enhance efficiency and productivity.


Qualifications:


·        Bachelor's degree in Business Administration, Marketing or related field.

·        Previous experience in a sales support or administrative role is preferred.

·        Strong organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively.

·        Excellent communication and interpersonal skills, with a customer-focused mindset.

·        Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

·        Attention to detail and accuracy in data entry and record-keeping.

·        Ability to work independently and as part of a team in a fast-paced environment.

·        Willingness to learn and adapt to new technologies and processes.



Job Description:


• Designing and developing mobile applications such as developing the overall architecture of mobile applications, including both the front-end and back-end components.

• To work with a range of technologies, including Swift, Kotlin/Java, React/React Native, Prisma, Ionic, flutter, and other frameworks.

• Collaborating with cross-functional teams such as designers and product managers to develop and launch mobile applications.

• Must have excellent communication skills and be able to work in a collaborative environment.

• To write clean code, maintainable, and scalable to optimize performance, identify and fix bugs, and write automated tests to ensure that the code is robust.

• To ensure that the applications are secure, and that user data is protected by following industry-standard security practices and implement appropriate security measures to protect sensitive data.

• Stay up to date with emerging trends and technologies in the field of mobile development and be proactive in learning new technologies and applying them to work.

• To have a strong foundation in computer science and be proficient in both front-end and back-end mobile development and must be able to work in a fast-paced environment and be comfortable with working on multiple projects simultaneously.

• Must have experience in developing mobile applications for both iOS and Android platforms.


Requirements

• At least 3 years of experience in developing web applications like WordPress sites for both browsers and mobile using PHP, JavaScript, CSS, and MySQL. 

• To have experience in React.js and/or Next.js and Node.js.

• Excellent understanding of core backend technologies (PHP and Laravel and/or Node.js).

• Ability to investigate critical issues of the system, and to propose and implement the solution.

• Great team player, also have the ability to work independently with minimum supervision.

• Experience / Knowledge in Mobile payments / m-Commerce would be a plus point.

• Excellent verbal and written communication skills.


As an Enterprise Software Sales Director, you will drive the growth of emerging technology at Ocunapse. We help enterprises in Southeast Asia achieve digital innovation goals using the latest technology to rapidly build Mobile and Custom applications.

 

You'll promote Ocunapse, in the region in BFSI sector. Your role involves identifying and connecting with potential clients, successfully selling Ocunapse and our services, and expanding our market reach in Malaysia and Southeast Asia.

 

Responsibilities:

•     Build and maintain executive-level relationships with customers.

•     Convert your extensive network of C-level connections to Ocunapse Products and Services.

•     Consistently achieve or surpass performance targets in enterprise software sales.

•     Deliver compelling and articulate presentations in C-level engagements, creating impactful business proposals.

•     Excel at meeting or exceeding goals for qualified monthly appointments, monthly deal forecasts, and annual revenue targets.

•     Articulate persuasive value propositions around our products and services, effectively conveying their benefits to potential clients.

•     Emphasize on clear team communication and collaboration to support collective success.

•     Maintain a robust sales pipeline to drive ongoing opportunities and successful outcomes.

•     Manage contract negotiations to achieve favourable terms and conditions for the company and clients.

•     Cultivate and develop long-term strategic relationships with key accounts to ensure sustained business growth.

 

Requirements:

•     Bachelor's degree in IT, Business Administration, or related field is preferred.

·     10+ years in technology-related business development or sales roles, with at least 5 years of hands-on experience selling subscription-based software to enterprise clients.

•     Proven ability to identify, develop, negotiate, and close large-scale technology deals.

•     Consistent history of meeting and exceeding sales targets, including experience with global accounts and C-level executive interactions.

•     Strong communication skills, including a dynamic presence and effective English proficiency.

•     A positive attitude and the drive to succeed in competitive environments.

•     Demonstrated success in converting initial calls into viable business opportunities and advancing them through the sales pipeline.

•     Highly motivated and proactive, demonstrating a strong drive to achieve sales objectives and deliver exceptional results.