Chatbots vs. AI Agents: Why Your Business Needs to Know the Difference
Chatbots vs. AI Agents In the bustling digital marketplace, businesses constantly seek innovative tools to enhance customer interactions. Two prominent contenders have emerged: chatbots and AI agents. At a glance, they might seem like twins separated at birth, but a closer inspection reveals distinct personalities and capabilities. Picture the following scenarios: Scenario: The Coffee Shop […]
